Ordering Policies

Callie’s Biscuits are shipped in the highest quality insulated shippers with gel packs at minimum 2nd day… (the reason for the high shipping cost.)

They will arrive on your doorstep fully cooked, frozen and ready to be heated or placed in the freezer for that special someone or special occasion. (except during extreme heat conditions they may be thawed-but you can easily re-freeze) Please note during the hot summer months (april-october) your order may not arrive frozen, and this is totally normal and will not harm the biscuits… they are fully cooked before they are frozen, so nothing will spoil. You can re-freeze them when they arrive. If you are not comfortable with this and would like to delay your order—please call us as soon as possible (843)577-1198…

If you’d rather order by phone, then please call us…we’ll gladly take phone orders! (843) 577-1198. We’re also happy to customize enclosure cards.

Please call us for large quantity orders. Remember:
Callie’s Biscuits are shipped on Mondays, Tuesdays and Wednesdays (need to receive order by 9am on Wednesday) via 2nd day, so if you need them sooner, please call. busy times of the year it is not guaranteed the same week shipping ALSO Holidays may interrupt regular shipping—please call if you have a question about shipping around the holidays*

In the event that the recipient isn’t present, the shipper will leave the package—no signature is required.

Any special shipping instructions (date, etc) should be included in the gift message box or called in before the order is placed…

It is the responsibility of the purchaser to make sure the recipient shipping address is correct and available for delivery.

Please call if you have any questions regarding these matters 843 577-1198

~We ship using Fed Ex and shipping costs for most states are as follows: 2 dozen 19.95 4 dozen 29.95
States that have additional shipping charges: AK, AZ, CA, CO, HI, IA, KS, MN, MO, NV, NM, ND, OR, SD, TX, UT, WA, WI, WY

If you want to order now and delay shipping for the holidays… simply put a preferred ship date in the gift note box*

 

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